Join LaundryLux

Service Parts Coordinator

What we are looking for:

The Service/Parts Coordinator will be responsible for coordinating and overseeing Service and Parts and ensuring that the department runs efficiently. The Service/Parts Coordinator will plan, organize, and execute daily and weekly operating activities to support the company’s service and parts efforts

Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux?

Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment.

Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning

Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company.

LaundryLux Benefits:  We offer a comprehensive benefits package including:

• Health benefits package including medical, dental & vision plans
• Life Insurance
• 401(k) with company matching
• Paid Time Off
• Paid Holidays
• Profit Sharing
• Employee Referral Program
• Mentorship Program
• Company Sponsored Training
• Tuition Reimbursement

Back to the role:

What you will do:

• Works with the VP of Operations, and accounting team in supporting the overall execution of day-to-day operations.
• Enters service and parts orders received via phone and email.
• Oversee warranty process with current and future vendors.
• Manages the day-to-day activities of 3-4 service technicians including dispatch and routing.
• Responsible for management of parts inventory including purchasing, fulfillment, and transfer of parts from warehouse to van stock.
• Leads inventory counts of parts room and van stock.
• Establish, manage, and clearly communicate timelines to internal team and customers.
• Perform other duties as assigned by management.

What you should have:

• Strong with data entry preferably using an ERP system.
• Highly organized and accountable
• Proactive: You are a self-starter, and you identify and address risks before they become an issue.
• Tech savvy: You are comfortable with, and excited about, learning new technologies.
• You value building and maintaining positive and respectful working relationships – both internal and external – including with clients, vendors, and suppliers.
• You thrive working independently, juggle multiple priorities, and complete responsibilities in a fast-paced, change-oriented environment.

Education and Experience:

• High school diploma or GED required
• Parts department experience (for both customer and service needs)
• Experience in the Commercial Laundry Industry a plus
• Forklift Certification a plus

Physical Requirements:

• Must be able to complete various activities in the parts room that may require moving items that weigh up to 75 lbs.
• Frequently navigate parts room and reach items both high and low.

Salary Range:

$55,000 - $60,000 Depending on Experience

Our Values:

People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun

If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you!

We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Our company participates in E-Verify.