Join Laundrylux

Order Verification Specialist

What we are looking for:

An Order Verification Specialist is responsible for the order verification process. This role focuses on accurately verifying customer purchase orders (PO) and signed sales quotes in Epicor.  This position reports to the Director of Customer Care.

Before we continue to dive into the requirements for the role let’s talk about Why you should join Laundrylux?

Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment.

Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning

Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company.

Laundrylux Benefits:

• We offer a comprehensive health benefits package including medical and dental plans as well as 401(k) and so much more! Ask our recruiting team for more information.

Back to the role:

What you will do:

• Perform order verification on orders before they reach Accounting, Logistics, or other internal stakeholders.
• Verify pricing and discounts using current price book and discount documentation.
• Provide sales order acknowledgement from the Epicor system.
• Attach all related documents to the sales order. Utilize notes and comment fields to further communicate with anyone who views the sales order.
• Update orders to ensure accuracy before reaching other internal teams
• Ensure accurate entry of POs by following up with customers regarding incomplete information or discrepancies.
• Provide professional and prompt communication throughout the order process to both internal and external individuals.
• Acts as a backup for Order Entry - entering detailed sales orders into Epicor including correct PNC’s, pricing, discounts, special sales programs, addresses, territory, mark for, order type, quantity, etc.
• Crosstrain in Parts to help process orders or cover parts phone queue, as needed.
• Perform other duties as needed by management.

What you should have:

• Minimum of 2 - 4 years of detailed order entry experience in a sales support environment, manufacturing experience a plus.
• Proficient in MS Office.
• Proven track record to multi-task with shifting priorities.
• Self-driven, high energy, and results-oriented with a clear focus on providing WORLD CLASS SERVICE.
• Must have a strong business acumen, professionalism, work ethic, and sense of urgency to accurately complete tasks.
• Excellent verbal, active listening, and written skills.
• Take pride and ownership to build and maintain strong business relationships by providing superior customer care to our distributors, end-users, and co-workers. Offer NO excuses or place blame on others. Promote a Win-Every-Deal attitude.
• Exemplify our CORE principles: Control, Ownership, Reach, and Endurance
• College preferred.
• Bilingual a plus.

Salary Range:

$45,000-$50,000 per year

Hours:

8:30am-5:00 pm EST

Our Values:

People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun

If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.